{"id":10973,"date":"2021-11-05T08:28:10","date_gmt":"2021-11-05T01:28:10","guid":{"rendered":"https:\/\/cdcangiang.vn\/?p=10973"},"modified":"2023-03-08T09:17:44","modified_gmt":"2023-03-08T02:17:44","slug":"an-giang-ung-dung-chatbot-phuc-vu-nguoi-dan-doanh-nghiep-giai-quyet-thu-tuc-hanh-chinh","status":"publish","type":"post","link":"https:\/\/cdcangiang.vn\/index.php\/2021\/11\/05\/an-giang-ung-dung-chatbot-phuc-vu-nguoi-dan-doanh-nghiep-giai-quyet-thu-tuc-hanh-chinh\/","title":{"rendered":"An Giang \u1ee9ng d\u1ee5ng Chatbot ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh"},"content":{"rendered":"

(C\u1ed5ng TT\u0110T t\u1ec9nh AG)- V\u1edbi quan \u0111i\u1ec3m \u0111\u1ed5i m\u1edbi ph\u01b0\u01a1ng th\u1ee9c ph\u1ee5c v\u1ee5, l\u1ea5y ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p l\u00e0m trung t\u00e2m, l\u1ea5y s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c l\u00e0 th\u01b0\u1edbc \u0111o quan tr\u1ecdng ph\u00e1t tri\u1ec3n ch\u00ednh quy\u1ec1n \u0111i\u1ec7n t\u1eed, b\u1ea3o \u0111\u1ea3m g\u1eafn k\u1ebft ch\u1eb7t ch\u1ebd, \u0111\u1ed3ng b\u1ed9 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin v\u1edbi c\u1ea3i c\u00e1ch h\u00e0nh ch\u00ednh. An Giang \u0111ang t\u1eebng b\u01b0\u1edbc th\u1ef1c hi\u1ec7n h\u00f3a quy\u1ebft t\u00e2m x\u00e2y d\u1ef1ng Ch\u00ednh quy\u1ec1n \u0111i\u1ec7n t\u1eed ki\u1ebfn t\u1ea1o, ph\u00e1t tri\u1ec3n, li\u00eam ch\u00ednh, h\u00e0nh \u0111\u1ed9ng ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00e2n v\u00e0 doanh nghi\u1ec7p.<\/span><\/em><\/p>\n\n\n\n\n
\"Responsive<\/td>\n<\/tr>\n
C\u1ed5ng d\u1ecbch v\u1ee5 c\u00f4ng t\u1ec9nh An Giang<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

* \u0110\u1ea9y m\u1ea1nh gi\u1ea3i quy\u1ebft TTHC tr\u00ean m\u00f4i tr\u01b0\u1eddng \u0111i\u1ec7n t\u1eed<\/strong><\/p>\n

Ngay sau khi Quy\u1ebft \u0111\u1ecbnh 31\/2021\/Q\u0110-TTg c\u1ee7a Th\u1ee7 t\u01b0\u1edbng ban h\u00e0nh, Ch\u1ee7 t\u1ecbch UBND t\u1ec9nh Nguy\u1ec5n Thanh B\u00ecnh \u0111\u00e3 k\u00fd C\u00f4ng v\u0103n s\u1ed1 1249\/UBND-TH ng\u00e0y 12\/10\/2021, y\u00eau c\u1ea7u c\u00e1c s\u1edf, ban, ng\u00e0nh v\u00e0 UBND huy\u1ec7n, th\u1ecb x\u00e3, th\u00e0nh ph\u1ed1 th\u1ef1c hi\u1ec7n gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh tr\u00ean m\u00f4i tr\u01b0\u1eddng \u0111i\u1ec7n t\u1eed, t\u1eadp trung ngu\u1ed3n l\u1ef1c n\u00e2ng t\u1ef7 l\u1ec7 cung c\u1ea5p d\u1ecbch v\u1ee5 c\u00f4ng tr\u1ef1c tuy\u1ebfn m\u1ee9c \u0111\u1ed9 3, m\u1ee9c \u0111\u1ed9 4; 100% h\u1ed3 s\u01a1 ti\u1ebfp nh\u1eadn (k\u1ec3 c\u1ea3 h\u1ed3 s\u01a1 ti\u1ebfp nh\u1eadn b\u00ean ngo\u00e0i tr\u1ee5 s\u1edf) \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0o H\u1ec7 th\u1ed1ng th\u00f4ng tin m\u1ed9t c\u1eeda \u0111i\u1ec7n t\u1eed c\u1ee7a t\u1ec9nh; ngo\u00e0i vi\u1ec7c tr\u1ea3 k\u1ebft qu\u1ea3 gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh theo quy \u0111\u1ecbnh t\u1ea1i v\u0103n b\u1ea3n quy ph\u1ea1m ph\u00e1p lu\u1eadt chuy\u00ean ng\u00e0nh, ph\u1ea3i \u0111\u1ed3ng th\u1eddi tr\u1ea3 k\u1ebft qu\u1ea3 gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh b\u1ea3n \u0111i\u1ec7n t\u1eed cho t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n t\u1ea1i Kho qu\u1ea3n l\u00fd d\u1eef li\u1ec7u \u0111i\u1ec7n t\u1eed c\u1ee7a t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n tr\u00ean C\u1ed5ng d\u1ecbch v\u1ee5 c\u00f4ng c\u1ee7a t\u1ec9nh.<\/p>\n

Ng\u00e0y 15\/10\/2017, C\u1ed5ng d\u1ecbch v\u1ee5 c\u00f4ng v\u00e0 H\u1ec7 th\u1ed1ng th\u00f4ng tin m\u1ed9t c\u1eeda \u0111i\u1ec7n t\u1eed c\u1ee7a t\u1ec9nh An Giang (C\u1ed5ng DVCTT) \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o v\u1eadn h\u00e0nh ch\u00ednh th\u1ee9c t\u1ea1i \u0111\u1ecba ch\u1ec9\u00a0https:\/\/dichvucong.angiang.gov.vn<\/a>. C\u1ed5ng DVCTT \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng t\u1eadp trung, th\u1ed1ng nh\u1ea5t \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u v\u1ec1 ch\u1ee9c n\u0103ng, t\u00ednh n\u0103ng k\u1ef9 thu\u1ead theo quy \u0111\u1ecbnh \u0111\u1ec3 ti\u1ebfp nh\u1eadn, gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh, cung c\u1ea5p d\u1ecbch v\u1ee5 c\u00f4ng tr\u1ef1c tuy\u1ebfn thu\u1ed9c th\u1ea9m quy\u1ec1n gi\u1ea3i quy\u1ebft c\u1ee7a c\u00e1c s\u1edf, ban, ng\u00e0nh c\u1ea5p t\u1ec9nh; UBND c\u00e1c huy\u1ec7n, th\u1ecb x\u00e3, th\u00e0nh ph\u1ed1; UBND c\u00e1c x\u00e3, ph\u01b0\u1eddng, th\u1ecb tr\u1ea5n.<\/p>\n

T\u00ednh \u0111\u1ebfn nay, C\u1ed5ng DVCTT cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin TTHC h\u00e0nh ch\u00ednh c\u1ee7a c\u00e1c c\u01a1 quan, \u0111\u01a1n v\u1ecb tr\u00ean \u0111\u1ecba b\u00e0n t\u1ec9nh v\u1edbi t\u1ed5ng s\u1ed1 th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh l\u00e0 2.109 th\u1ee7 t\u1ee5c, trong \u0111\u00f3 s\u1ed1 d\u1ecbch v\u1ee5 c\u00f4ng m\u1ee9c \u0111\u1ed9 3 l\u00e0 467 d\u1ecbch v\u1ee5, d\u1ecbch v\u1ee5 c\u00f4ng m\u1ee9c \u0111\u1ed9 4 l\u00e0 912 d\u1ecbch v\u1ee5. S\u1ed1 l\u01b0\u1ee3ng h\u1ed3 s\u01a1 gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua h\u1ec7 th\u1ed1ng h\u01a1n 399.443 h\u1ed3 s\u01a1, t\u1ef7 l\u1ec7 gi\u1ea3i quy\u1ebft h\u1ed3 s\u01a1 \u0111\u00fang h\u1eb9n v\u00e0 tr\u01b0\u1edbc h\u1eb9n \u0111\u1ea1t 97,3%.<\/p>\n

B\u00ean c\u1ea1nh \u0111\u00f3, \u0111\u1ec3 t\u1ea1o thu\u1eadn l\u1ee3i cho c\u00e1n b\u1ed9, c\u00f4ng ch\u1ee9c v\u00e0 ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh tr\u00ean m\u00f4i tr\u01b0\u1eddng \u0111i\u1ec7n t\u1eed, C\u1ed5ng DVCTT \u0111\u00e3 th\u1ef1c hi\u1ec7n k\u1ebft n\u1ed1i li\u00ean th\u00f4ng gi\u1eefa c\u00e1c ph\u1ea7n m\u1ec1m trong n\u1ed9i b\u1ed9 t\u1ec9nh: k\u1ebft n\u1ed1i li\u00ean th\u00f4ng gi\u1eefa h\u1ec7 th\u1ed1ng m\u1ed9t c\u1eeda \u0111i\u1ec7n t\u1eed t\u1ec9nh v\u1edbi ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd chuy\u00ean ng\u00e0nh c\u1ee7a S\u1edf T\u00e0i nguy\u00ean v\u00e0 M\u00f4i tr\u01b0\u1eddng (ph\u1ea7n m\u1ec1m \u0111\u1ecba ch\u00ednh m\u1ed9t c\u1ea5p t\u1ea1i c\u1ea5p huy\u1ec7n v\u00e0 c\u1ea5p t\u1ec9nh), S\u1edf K\u1ebf ho\u1ea1ch v\u00e0 \u0110\u1ea7u t\u01b0 (ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd h\u1ed9 kinh doanh c\u00e1 th\u1ec3); k\u1ebft n\u1ed1i li\u00ean th\u00f4ng v\u1edbi ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd chuy\u00ean ng\u00e0nh c\u1ee7a c\u00e1c B\u1ed9, ng\u00e0nh, Trung \u01b0\u01a1ng th\u00f4ng qua Tr\u1ee5c k\u1ebft n\u1ed1i li\u00ean th\u00f4ng qu\u1ed1c gia (NGSP): k\u1ebft n\u1ed1i li\u00ean th\u00f4ng v\u1edbi ph\u1ea7n m\u1ec1m chuy\u00ean ng\u00e0nh B\u1ed9 T\u01b0 ph\u00e1p (ph\u1ea7n m\u1ec1m c\u1ea5p phi\u1ebfu l\u00fd l\u1ecbch T\u01b0 ph\u00e1p, ph\u1ea7n m\u1ec1m H\u1ed9 t\u1ecbch; ph\u1ea7n m\u1ec1m chuy\u00ean ng\u00e0nh B\u1ed9 T\u00e0i ch\u00ednh (c\u1ea5p m\u00e3 s\u1ed1 cho \u0111\u01a1n v\u1ecb c\u00f3 quan h\u1ec7 ng\u00e2n s\u00e1ch), B\u1ea3o hi\u1ec3m x\u00e3 h\u1ed9i t\u1ec9nh (tra c\u1ee9u th\u00f4ng tin BHXH), H\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 thanh to\u00e1n d\u1ecbch v\u1ee5 c\u00f4ng tr\u1ef1c tuy\u1ebfn to\u00e0n qu\u1ed1c (PayGov). Vi\u1ec7c k\u1ebft n\u1ed1i, li\u00ean th\u00f4ng qua Tr\u1ee5c li\u00ean th\u00f4ng qu\u1ed1c gia NGSP \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 Khung ki\u1ebfn tr\u00fac CP\u0110T Vi\u1ec7t Nam.<\/p>\n

C\u00f4ng khai m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a ng\u01b0\u1eddi d\u00e2n khi s\u1eed d\u1ee5ng c\u1ed5ng DVCTT, h\u1ed7 tr\u1ee3 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc c\u1ee7a ng\u01b0\u1eddi d\u00e2n doanh nghi\u1ec7p t\u1ea1i \u0111\u1ecba ch\u1ec9\u00a0https:\/\/dichvucong.angiang.gov.vn\/dichvucong\/hoidap<\/a>, ti\u1ebfp nh\u1eadn ph\u1ea3n \u00e1nh ki\u1ebfn ngh\u1ecb th\u00f4ng qua C\u1ed5ng DVCTT, C\u1ed5ng d\u1ecbch v\u1ee5 c\u00f4ng qu\u1ed1c gia ho\u1eb7c qua k\u00eanh t\u01b0\u01a1ng t\u00e1c Zalo, li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp.<\/p>\n

C\u00f9ng v\u1edbi \u0111\u00f3, tri\u1ec3n khai d\u1ecbch v\u1ee5 thanh to\u00e1n ph\u00ed, l\u1ec7 ph\u00ed d\u1ecbch v\u1ee5 c\u00f4ng tr\u1ef1c tuy\u1ebfn c\u1ee7a Vietinbank tr\u00ean \u0111\u1ecba b\u00e0n t\u1ec9nh, \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng th\u1ef1c hi\u1ec7n DVCTT m\u1ee9c \u0111\u1ed9 4. Nh\u1eb1m tri\u1ec3n khai m\u1edf r\u1ed9ng thanh to\u00e1n tr\u1ef1c tuy\u1ebfn \u0111a d\u1ecbch v\u1ee5, \u0111a s\u1ea3n ph\u1ea9m thanh to\u00e1n tr\u1ef1c tuy\u1ebfn tr\u00ean C\u1ed5ng DVCTT t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p trong gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh m\u1ee9c \u0111\u1ed9 4. C\u1ed5ng DVCTT k\u1ebft n\u1ed1i, t\u00edch h\u1ee3p d\u00f9ng chung h\u1ec7 th\u1ed1ng thanh to\u00e1n tr\u1ef1c tuy\u1ebfn Payment Flatform c\u1ee7a C\u1ed5ng D\u1ecbch v\u1ee5 c\u00f4ng Qu\u1ed1c gia \u0111\u1ec3 th\u1ef1c hi\u1ec7n thanh to\u00e1n tr\u1ef1c tuy\u1ebfn ph\u00ed, l\u1ec7 ph\u00ed, thu\u1ebf, H\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 thanh to\u00e1n d\u1ecbch v\u1ee5 c\u00f4ng tr\u1ef1c tuy\u1ebfn to\u00e0n qu\u1ed1c (PayGov) c\u1ee7a B\u1ed9 Th\u00f4ng tin v\u00e0 Truy\u1ec1n th\u00f4ng. T\u1eeb ng\u00e0y 01\/6\/2021, tri\u1ec3n khai ch\u00ednh th\u1ee9c d\u1ecbch v\u1ee5 thanh to\u00e1n tr\u1ef1c tuy\u1ebfn ngh\u0129a v\u1ee5 t\u00e0i ch\u00ednh trong th\u1ef1c hi\u1ec7n th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh v\u1ec1 \u0111\u1ea5t \u0111ai cho h\u1ed9 gia \u0111\u00ecnh, c\u00e1 nh\u00e2n tr\u00ean C\u1ed5ng DCVTT v\u1edbi C\u1ed5ng D\u1ecbch v\u1ee5 c\u00f4ng Qu\u1ed1c gia tr\u00ean \u0111\u1ecba b\u00e0n t\u1ec9nh An Giang.<\/p>\n

* \u1ee8ng d\u1ee5ng Chatbot ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p<\/strong><\/p>\n

Theo \u00f4ng Nguy\u1ec5n Thanh H\u1ea3i, Ph\u00f3 Gi\u00e1m \u0111\u1ed1c ph\u1ee5c tr\u00e1ch S\u1edf Th\u00f4ng tin v\u00e0 Truy\u1ec1n th\u00f4ng, hi\u1ec7n nay s\u1ed1 l\u01b0\u1ee3ng th\u1ee7 t\u1ee5c tr\u00ean C\u1ed5ng DVCTT l\u00e0 r\u1ea5t l\u1edbn g\u00e2y l\u00fang t\u00fang cho ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p trong vi\u1ec7c t\u00ecm hi\u1ec3u th\u00f4ng tin li\u00ean quan nh\u01b0 vi\u1ec7c n\u1ed9p h\u1ed3 s\u01a1, th\u1ee7 t\u1ee5c, nh\u1eadn tr\u1ea3 k\u1ebft qu\u1ea3, c\u00e1c th\u00f4ng tin v\u01b0\u1edbng m\u1eafc c\u1ea7n h\u1ed7 tr\u1ee3 trong qu\u00e1 tr\u00ecnh n\u1ed9p h\u1ed3 s\u01a1. Khi c\u1ea7n h\u1ed7 tr\u1ee3, h\u01b0\u1edbng d\u1eabn ph\u1ea3i th\u00f4ng qua c\u00e1n b\u1ed9 m\u1ed9t c\u1eeda t\u01b0 v\u1ea5n, h\u1ed7 tr\u1ee3. L\u01b0\u1ee3ng th\u00f4ng tin c\u1ea7n h\u1ed7 tr\u1ee3 qu\u00e1 nhi\u1ec1u, th\u1eddi gian t\u01b0 v\u1ea5n h\u1ed7 tr\u1ee3 qu\u00e1 l\u00e2u \u0111ang l\u00e0 v\u1ea5n \u0111\u1ec1 l\u1edbn v\u1ec1 ph\u00eda b\u1ed9 ph\u1eadn m\u1ed9t c\u1eeda. Ngo\u00e0i ra, l\u00e0 vi\u1ec7c thi\u1ebfu c\u00e1c c\u00f4ng c\u1ee5 t\u1ed5ng h\u1ee3p thu th\u1eadp c\u00e1c y\u00eau c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p, feedback \u0111\u1ec3 ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1, c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 c\u0169ng l\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ea7n \u0111\u1eb7c bi\u1ec7t quan t\u00e2m.<\/p>\n\n\n\n\n
\"Responsive<\/td>\n<\/tr>\n
H\u1ec7 th\u1ed1ng Chatbot tr\u00ean C\u1ed5ng DVCTT<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u00a0<\/strong>Do \u0111\u00f3, h\u1ec7 th\u1ed1ng chatbot nh\u1eb1m gi\u1ea3i \u0111\u00e1p, h\u1ed7 tr\u1ee3, h\u01b0\u1edbng d\u1eabn ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p c\u00e1c th\u1eafc m\u1eafc, kh\u00f3 kh\u0103n li\u00ean quan \u0111\u1ebfn s\u1eed d\u1ee5ng C\u1ed5ng DVCTT v\u00e0 vi\u1ec7c n\u1ed9p h\u1ed3 s\u01a1 th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, ch\u00ednh x\u00e1c; t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p 24\/7, nhanh ch\u00f3ng gi\u1ea3i quy\u1ebft c\u00e1c nghi\u1ec7p v\u1ee5 c\u01a1 b\u1ea3n, t\u1eeb \u0111\u00f3 gi\u00fap gia t\u0103ng tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p v\u00e0 gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u1eadn h\u00e0nh \u0111\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3, t\u01b0 v\u1ea5n c\u1ee7a b\u1ed9 ph\u1eadn m\u1ed9t c\u1eeda.<\/p>\n

Ngo\u00e0i ra, h\u1ec7 th\u1ed1ng cho ph\u00e9p x\u00e2y d\u1ef1ng c\u00e1c k\u1ecbch b\u1ea3n tr\u00f2 chuy\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p, t\u1ed1i \u01b0u h\u00f3a \u0111\u01b0\u1ee3c cu\u1ed9c tr\u00f2 chuy\u1ec7n, t\u1ef1 \u0111\u00e0o t\u1ea1o h\u1ec7 th\u1ed1ng theo d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c hu\u1ea5n luy\u1ec7n m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n nh\u1ea5t, d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p \u0111a k\u00eanh chat nh\u01b0 Facebook Messenger, Zalo, Viber, Telegram, Website\u2026 v\u00e0 li\u00ean k\u1ebft trao \u0111\u1ed5i c\u00e1c th\u00f4ng tin t\u1eeb h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9 nh\u01b0 CRM, ERP hay t\u01b0\u01a1ng th\u00edch c\u00e1c s\u1ea3n ph\u1ea9m c\u00f4ng ngh\u1ec7 AI kh\u00e1c. H\u1ec7 th\u1ed1ng c\u00f3 kh\u1ea3 n\u0103ng th\u1ed1ng k\u00ea, ph\u00e2n t\u00edch tin nh\u1eafn, ng\u01b0\u1eddi d\u00f9ng, k\u1ecbch b\u1ea3n. H\u1ec7 th\u1ed1ng c\u00f3 kh\u1ea3 n\u0103ng t\u1ed5ng h\u1ee3p thu th\u1eadp c\u00e1c y\u00eau c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p, feedback \u0111\u1ec3 ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1, c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5.<\/p>\n

C\u00f3 th\u1ec3 th\u1ea5y, vi\u1ec7c \u1ee9ng d\u1ee5ng chatbot trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 c\u00f4ng s\u1ebd mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch t\u00edch c\u1ef1c trong vi\u1ec7c ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh g\u00f3p ph\u1ea7n t\u1ea1o s\u1ef1 tho\u1ea3i m\u00e1i v\u00e0 ti\u1ec7n l\u1ee3i h\u01a1n khi giao ti\u1ebfp v\u1edbi ch\u00ednh quy\u1ec1n, l\u00e0 m\u1ed9t b\u01b0\u1edbc \u0111i c\u1ea7n thi\u1ebft trong l\u1ed9 tr\u00ecnh x\u00e2y d\u1ef1ng ch\u00ednh quy\u1ec1n \u0111i\u1ec7n t\u1eed v\u00e0 \u0111\u00f4 th\u1ecb th\u00f4ng minh t\u1ec9nh An Giang.\/.<\/p>\n

Ngu\u1ed3n: angiang.gov.vn<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

(C\u1ed5ng TT\u0110T t\u1ec9nh AG)- V\u1edbi quan \u0111i\u1ec3m \u0111\u1ed5i m\u1edbi ph\u01b0\u01a1ng th\u1ee9c ph\u1ee5c v\u1ee5, l\u1ea5y ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p l\u00e0m trung t\u00e2m, l\u1ea5y s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c l\u00e0 th\u01b0\u1edbc \u0111o quan tr\u1ecdng ph\u00e1t tri\u1ec3n ch\u00ednh quy\u1ec1n \u0111i\u1ec7n t\u1eed, b\u1ea3o \u0111\u1ea3m g\u1eafn k\u1ebft ch\u1eb7t ch\u1ebd, \u0111\u1ed3ng b\u1ed9 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin […]<\/p>\n","protected":false},"author":4,"featured_media":10976,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"limit_modified_date":"","last_modified_date":"","footnotes":""},"categories":[312,249,12],"tags":[],"class_list":["post-10973","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bai-cds","category-cai-cach-hanh-chinh","category-hoat-dong"],"_links":{"self":[{"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/posts\/10973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/comments?post=10973"}],"version-history":[{"count":2,"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/posts\/10973\/revisions"}],"predecessor-version":[{"id":10977,"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/posts\/10973\/revisions\/10977"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/media\/10976"}],"wp:attachment":[{"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/media?parent=10973"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/categories?post=10973"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cdcangiang.vn\/index.php\/wp-json\/wp\/v2\/tags?post=10973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}